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Posted by martin on July 23, 2012 with 31 Comments | Short Link

You can contact us for anything related to Harbor Breeze Ceiling Fans products. We will get back to you ASAP.

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31 Comments

  • Lisa Schulman says:

    Hi, I need a dome replacement. Very unusual shaped oval cobalt blue ceiling fan w/lights. The glass that holds the bulb fell off and shattered all over the place. BTW, what a huge mess. Please help.
    Thanks,
    Lisa ;-}

  • chris says:

    I need a part and Lowes don’t have it so please call me around noon time at 931-252-3911

  • moises says:

    Hi I am looking for a small black box that goes on the inside of the fan. Can you email me to give you the code # of the part thank you.

  • Ian says:

    I can’t figure out how to get the glass done off the ceiling fans to replace the light bulbs. I’ve pushed pulled twisted and to no avail. I bought a house with them so I don’t have a manuale

  • Kathleen Himmer says:

    Blade broke off of fan while running.
    My husband was very fortunate that he was not hurt. He turned on the fan and one of the blades broke off the fan.
    It hit another blade, and then the custom woodwork trim before it landed on the floor.
    This was caused by metal fatigue. I have photos of this but am unable to post them to this contact page.

    • Ryan Volk says:

      This exact same thing happened to me on the same day,June 30th 2013, blade broke off, the metal was broke right in half, dont want to know what would have happened if it would have hit my sister, it came within inches. Needless to say how upset I am that this broke and damn near hurt someone. What can we do

    • Laurie Kraemer says:

      Same thing happened to us. We installed it 15 months ago. Were you able to find a replacement bracket.

  • lamont says:

    This is the second fan I bought from harbor breeze and they both are for hazards.

  • Judi says:

    We installed a fan less then 6 months ago and the same thing happened to us as described above. The fan blade just snapped off at the metal bracket. I can’t find a replacement anywhere.

  • Jessica says:

    My 52 inch harbor breeze fan became unbalanced after about 6 months, so we stopped using it since it was rocking back and forth like crazy. I thought it was because of the bracket inside the ceiling was loose or broken, but turns out the metal arm/blade holder had been bent on one of the blades. But it was impossible to bend it back, no idea how it got so morphed out of shape…. Trying to find replacement blade holder… Lowes Customer Care told me this number might work, but havent called yet: 800-643-0067.

    • Jessica says:

      want to add, I have two of these fans in my house: the unbalanced one is in the front entry to the house, another is in the living room. The one in the living room is working beautifully, never any issues after 5 years.

    • Dee says:

      This telephone number above does work and they will send you any parts you need. No hassles. I just ordered a replacement for the metal part that attaches the fan blade to the fans itself. It just snapped off. They are sending it FREE of charge…great company who stands behind their product….
      Good luck!
      Dee

  • Matt hall says:

    I have the crosswind and the little transformer type box in my light kit almost set my house on fire. Luckily I was sitting at home when the light stopped working and started smoking. When I open the light kit there was a complete meltdown of the black box. What am I suppose to do, plus I don’t want another light kit like this in my house, I don’t know what that part is for but it’s not worth loosing my house over!

  • Dave says:

    I have a Harbor Breeze fan which uses these tiny little bulbs with the sockets the size of old-fashioned Christmas tree lights. THis fan looks fantastic but the bulbs last like a week. I have spent more on these stupid bulbs than I have on the fan itself. I don’t expect an answer by the company (I don’t see any here for any of the posts) but I was wondering if anyone knows if there is some way to replace the little sockets with real light bulb sockets?

  • mike says:

    I have a H.B. duel light kit. Remote has dimmer and fan speeds.
    Fan will not work and lights keep flickering.
    Had electrician trace to source of problem and it is a defective remote and receiver.
    Went to Lowes were it was purchased and they were happy to replace with a working unit…but could not duplicate code #.
    The manager suggested I contact you and ask for code since I am in California and it was to late to contact buy phone since you are located back east.
    If any body has same problem and came buy a resolution please let me know.

  • James Bolam says:

    I need to replace Halogen bulb (F2). Can’t find one any where.
    Lowes bulb is just a hair short and won’t make contact

    .

  • Jerry says:

    I have 6 of these Harbor Breeze fans with light kit installed in my house. My contractor did this. They worked great for the first year. Now, I have 4 units that the remote controls do not work at all. I can’t use it to turn the fans on or off and I can’t turn on the lights. Biggest pieces of junk ever. Totally useless – wish I never ever heard of this crappy company.

  • gary nye says:

    hey I need a screw to hold the light glob up mess placed a screw

  • R. J. says:

    I need a comparable ceiling fan globe to one of your fans that has supposedly been discontinued. Is that possible? I don’t have the model# at the moment but can get it if it is possible to secure a similar globe.

  • ED says:

    I WROTE TO THESE GUYS OVER A WEEK AGO AND STILL HAVE NOT HEARD BACK FROM THEM. THE WEB SITE IS LITTLE TO BE DESIRED AND THE LACK OF RESPONE IS PROOF ENOUGH FOR ME TO NEVER USE THIS PRODUCT AGAIN. BEFORE BUYING A FAN, CHECK IT OUT ON THE WEB AND MAKE SURE YOU CAN GET FACTORY SUPPORT SHOULD YOU EVER NEED IT.

  • ED says:

    It seems by the comments that this product has many defective or lower grade products used in the manufacturing process. From comments of melted controllers to broken brackets and broken blades, it enough information for me to stay away from ever using this product in the future. The saying, you get what you pay for seems true with this line.

  • Steve Peters says:

    broken Harbor Breeze fan blade arm – how can I get replacement ??

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