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89 Comments

  1. Hi, I need a dome replacement. Very unusual shaped oval cobalt blue ceiling fan w/lights. The glass that holds the bulb fell off and shattered all over the place. BTW, what a huge mess. Please help.
    Thanks,
    Lisa ;-}

  2. I can’t figure out how to get the glass done off the ceiling fans to replace the light bulbs. I’ve pushed pulled twisted and to no avail. I bought a house with them so I don’t have a manuale

  3. Blade broke off of fan while running.
    My husband was very fortunate that he was not hurt. He turned on the fan and one of the blades broke off the fan.
    It hit another blade, and then the custom woodwork trim before it landed on the floor.
    This was caused by metal fatigue. I have photos of this but am unable to post them to this contact page.

  4. My 52 inch harbor breeze fan became unbalanced after about 6 months, so we stopped using it since it was rocking back and forth like crazy. I thought it was because of the bracket inside the ceiling was loose or broken, but turns out the metal arm/blade holder had been bent on one of the blades. But it was impossible to bend it back, no idea how it got so morphed out of shape…. Trying to find replacement blade holder… Lowes Customer Care told me this number might work, but havent called yet: 800-643-0067.

  5. I have the crosswind and the little transformer type box in my light kit almost set my house on fire. Luckily I was sitting at home when the light stopped working and started smoking. When I open the light kit there was a complete meltdown of the black box. What am I suppose to do, plus I don’t want another light kit like this in my house, I don’t know what that part is for but it’s not worth loosing my house over!

    • The same thing happened to me. A light blew out, the rest of the lights started flickering, and smoke started coming out of the ceiling fan. The whole thing had an electrical fire smell to it. Thank goodness i was there and turned it off and no fire ensued.

  6. I have a Harbor Breeze fan which uses these tiny little bulbs with the sockets the size of old-fashioned Christmas tree lights. THis fan looks fantastic but the bulbs last like a week. I have spent more on these stupid bulbs than I have on the fan itself. I don’t expect an answer by the company (I don’t see any here for any of the posts) but I was wondering if anyone knows if there is some way to replace the little sockets with real light bulb sockets?

  7. I have a H.B. duel light kit. Remote has dimmer and fan speeds.
    Fan will not work and lights keep flickering.
    Had electrician trace to source of problem and it is a defective remote and receiver.
    Went to Lowes were it was purchased and they were happy to replace with a working unit…but could not duplicate code #.
    The manager suggested I contact you and ask for code since I am in California and it was to late to contact buy phone since you are located back east.
    If any body has same problem and came buy a resolution please let me know.

  8. I have 6 of these Harbor Breeze fans with light kit installed in my house. My contractor did this. They worked great for the first year. Now, I have 4 units that the remote controls do not work at all. I can’t use it to turn the fans on or off and I can’t turn on the lights. Biggest pieces of junk ever. Totally useless – wish I never ever heard of this crappy company.

    • It may not be the remotes. I have a similar setup and mine beeps when the light switch goes on but that’s it. The light had been set to “on” but now nothing works, so my guess is it’s something in the fan itself, not the remote.

  9. I need a comparable ceiling fan globe to one of your fans that has supposedly been discontinued. Is that possible? I don’t have the model# at the moment but can get it if it is possible to secure a similar globe.

  10. I WROTE TO THESE GUYS OVER A WEEK AGO AND STILL HAVE NOT HEARD BACK FROM THEM. THE WEB SITE IS LITTLE TO BE DESIRED AND THE LACK OF RESPONE IS PROOF ENOUGH FOR ME TO NEVER USE THIS PRODUCT AGAIN. BEFORE BUYING A FAN, CHECK IT OUT ON THE WEB AND MAKE SURE YOU CAN GET FACTORY SUPPORT SHOULD YOU EVER NEED IT.

  11. It seems by the comments that this product has many defective or lower grade products used in the manufacturing process. From comments of melted controllers to broken brackets and broken blades, it enough information for me to stay away from ever using this product in the future. The saying, you get what you pay for seems true with this line.

    • get the model # from fan..or take picture of it..call Lowes..have them get the Harbort breeze folks on the phone..and email it to them.
      They will give you the model #
      Then…go to lowes and put in a parts order. Takes 2 weeks.

  12. I purchased a Harbor Breeze Tilghman outdoor ceiling fan in aged bronze from Lowes. It was mounted in my covered patio for about 6 months. One of the blades broke off right near the mount and I have not been able to locate a replacement anywhere. Can you help me find replacement blades or do I need to purchase an entirely new fan? Thanks for any help you can give me.

  13. We had the romote quit on our fan..went into the base to get the part out and the bracket opened up and the fan fell..luckily it was over the bed..however the blade broke.
    LOOKS LIKE THIS IS A PRODUCT THAT NEEDS SOME ATTENTION.

  14. I am looking for a Harbor Breeze Slinger 72-in Brushed Nickel Indoor Downrod Mount Ceiling Fan with Light Kit and Remote

    Lowe’s only has it, but Lowe’s does not stock it?

    WHY LIMIT SALES TO ONE COMPANY AND THEY DO NOT STOCK THE PRODUCT?

    This fan is a big hit, and many like it.
    I want one. But don;t have time to wait a week to get it.

    So who looses? Harbor Breeze! Lowe’s!

  15. I have two Harbor Breeze MM557KTOIRC. They employ halogen bulbs which get very hot so I have the intensity set to 50% but that leaves the rooms too dark. I want to replace the halogen with LED bulbs. Problem: I can’t get the metal rings which hold the glass plate to unscrew. The rings have a sticker showing the direction to turn them but they don’t budge one iota. What to do? Thanks.

  16. Our fan blade broke at the metal bracket and threw the blade across the room. My child was not injured while witnessing this terrifying event but is now scared of fans. I see where others have had the same issue. Thank GOD no injuries have been reported.

  17. I am looking at purchasing the 72″ helicopter Harbor Breeze Slinger fan, but don’t want to install/use the light kit. Is that required to install/run it?? The Person at Lowe’s said yes, but I can’t find anything online saying either way.

  18. I have 3 fans in bedrooms,, 2 of them have had the blades fall off, due to metal fatigue. The blades just fell off breaking in half at the metal arm that connects them… Will not buy harbor breeze again, will inform lowes…

  19. We have two of these ceiling fans that just stopped working, using the remote and the light switch on the wall, after a power outage during a storm. Anyone else have this problem?

  20. Litex Industries (1-800-527-1292) does not do customer care for all Harbor Breeze products. Please visit Lowes.com for assistance regarding Harbor Breeze products and disregard the false information this website advertises.

  21. Lowes customer service says that Harbor Breeze is sold exclusively through their stores and that they are not aware of any external web site for Harbor Breeze products or support. So this site may be fraudulent. Note that the customer care number listed on this site is actually the phone company directory service number (1-800-555-1212). And note that the site contains non-Lowes advertising, meaning that someone is generating money by masquerading as Harbor Breeze.

    I would recommend that you cantact Lowes directly via lowes.com.

  22. Mazon Ceiling Fan ca. 3 months old. Installed new by electrician.

    AOK until 2 1/2 weeks ago when the halogen light bulb stopped

    working.

    After waiting maybe 4 days, I only tightened the old one (found a

    replacement but didn’t use it) and the light worked again. Same thing

    happened again 4 days ago. This time unscrewed the bulb and

    tightened it anew then it came on again. Home Depot guy said

    “Don’t touch the halogen bulb barehanded, use a glove or cloth”.

    Neighbor said “Don’t leave the halogen light on all night as

    nightlight.

    Model #00873,00874,00875
    ETL Model #44-MZ

  23. I have a new Habor Breeze fan and my remote will not work. the model number is LP8294 (FN670DWDC). Please help me to resolve this issue. I replaced the battery and it still doesn’t work. The contact number I had for you 800-444-6742 is not working now. What’s going on?

  24. Harbor Breeze Customer Service is a JOKE. Been waiting on 2 replacement fan motors (#200364) for a nice decorative bath fan/light (#80204) for 6 months and now have been told they will no longer be making this unit. BTW, these fans failed during the warranty period. I have now been told to go bye some new ones, get in your attic and remove the old ones and the rewire the new ones and re-connect your ventilation ducts. No problem, thanks for all your help. Your warranty is useless. I will never buy another Harbor Breeze product but what do you care?

  25. Buyers beware when purchasing a harbor breeze fan! I had one professionally installed 3 weeks ago. It worked fine for one week before the lights would not respond to the remote any longer and they will not turn off. Harbor Breeze told me that the receiver is defective and because its built into the motor, we have to take the entire fan down and return it to the nearest Lowes. I have a better idea: I’ll return the fan, get my refund and shop their competitors. I hope that Lowes has someone that looks on the internet for bad customer comments. I’m an angry customer who is not coming back and sharing the story of a defective Harbor Breeze fan as much as possible. If Lowes wants to protect their name, they need to work with vendors such as Harbor Breeze who can actually address customer complaints.

  26. OMG Another blade just missed me while I was sleeping. Bracket that holds on blade just broke again. Four Fans and numerous blades have broke falling down below. I have recently set I email to customer service regarding this issue and I will get back on site to let all know outcome. Model # LKD52WW6C. I FEEL A CLASS ACTION SUIT MIGHT BE IN ORDER.

  27. I read the model number directly from the label on the fan and the CSR said that number was not in the system. How can that be? The remote no longer operates the fan or light. It’s July in GA! CSR was no help at all. I requested to be transferred to speak with a manager or supervisor. She took my name and number. I won’t be holding my breath in my hot dark room waiting for their call! I will never spend another cent on a Harbor Breeze fan. And Lowe’s is going to hear about this and if they don’t make it right they are losing a customer too!

  28. Hola.
    Compre el lowes en año 2012 un ventilador modelo E-PEN52BCW5MC. Le hemos dado muy poco uso y apesar de ello hoy mientras lo usábamos el brazo que sujeta la paleta se partió en dos, saliendo la paleta volando y ocasionando algunos daños a otros muebles, afortunadamente no causó daños a personas.
    Este brazo distinguido como parte H se partió en dos partes mientras funcionaba el ventilador quedando una parte sujeta a la palfeta y la otra al ventilador. Puedo enviar fotos si así lo desean. Presumo que se trata de un material de muy mala calidad para que esta parte se quiebre mientras funciona y ponga en riesgo la seguridad de las personas. Lo peor del caso es que estoy buscando en internet esta pieza y no doy con ella y la que se encuentra en Lowes no corresponde con el número de parte H del modelo indicado.
    AYUDA!

  29. We need a replacement remote for our Harbor Breeze Platinum series ceiling fan. Not the ones you find in Lowes, but the one with the circular speed selection with the natural breeze option at the 6 oclock position, the switch for winter and summer settings, and the 2H, 4H, and 8H timer buttons.

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